JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

Course Objective

To understand about performance management and reward system and

communicating to enhance employee performance.

Course Outcome

Students will be able to understand a) Significance of Performance Management

• b) Communication of Performance Management c) Performance Management and Development of Employees d) Reward System, e)other performance related concepts.

UNIT - I

Performance Management: Scope and Significance - Advantages of Performance Management - Organizational Structure - Impact of Organizational structure and Operational Problems Performance management process - Performance Planning - Performance Appraisal - Performance Mentoring - Performance Management Strategic Planning.

UNIT - II

Communication of Performance Expectations: Job Description - Defining Performance and Choosing a measurement approach measuring results and Behaviors. Gathering performance Information – Presentation, Information and Taking Corrective action – Metrics- Types of Metrics - Critical Success Factors Indicators– managing Metrics- Ownership and Responsibility.

UNIT - III

Performance Management and Employee Development: Performance Management Skills, performance Management Framework, Employee Assessment system, Role of HR Professionals in Performance management.

UNIT - IV

Reward Systems and Legal Issues: Reasons for introducing contingent Pay Plan, Problems associated with contingent pay plans- Selecting a contingent pay plan- Pay Structures- Job Evaluation- Broad Banding- Legal Principles affecting Performance Management.

UNIT - V

Relevant Performance related concepts: Bench marking, Six Sigma, Competency Mapping, Balance Score card, Coaching and Mentoring Pygmalion effect, Job Analysis, High Performance Work Teams, Steps for Building High Performance Work Teams, Reward Practices in World- Class Organizations.

Suggested Readings:

• Soumendra Narian Bagchi, Performance Management, 2e, Cengage Learning 2013.
• Herman Aguinis, Performance management, 3e, Pearson, 2014.
• A S Kohli, T. Deb, Performance Management, Oxford Higher Education, 2012.
• Prem Chadha, Performance Management, Macmillan, 2012.
• Anjali Ghanekar, Essentials of Performance Management, Everest Publishing House, 2010.
• Arup Varma, Pawan S. Budhwar, Angelo S. DeNisi, Performance Management Systems: A Global Perspective, Routledge, 2008.