JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

Course Objective

To understand the importance of nurturing talent and managing knowledge in the

organization.

Learning Outcome

Students will be able to understand a) Talent Management Process b)

Succession and career planning approaches c) Knowledge management aspects d) Knowledge management assessment and solutions *****

UNIT - I: Talent Management

Meaning, importance, Evolution, Talent Management System, Talent

Reservoir – Components, Talent Management Grid, Talent Management Assessment Tools, Process of Talent Management, Competence –Core Competency, Competency Assessment, Competency Modeling – Steps in developing a valid competency model, Potential Forecast.

UNIT - II: Succession and Career Planning

Succession Planning – Traditional Approaches,

Contemporary Approaches, Talent Acquisition - Talent Identification & Business Alignment, Recruiting & Assessment, Talent Development – Training & Coaching – Action-Oriented Coaching, Remedial Coaching, Attitude Based Coaching; Performance Based Coaching, Executive Coaching, Talent Management Strategies.

UNIT - III: Knowledge Management

Concept, Forces Driving Knowledge Management, Knowledge

Management Systems, Issues in Knowledge Management, Knowledge Management Strategies, Technologies for Knowledge Management, Factors influencing Knowledge Management.

UNIT - IV: Nature of Knowledge

Data, Information, Knowledge, Wisdom, Views of Knowledge –

Subjective and Objective, Types of Knowledge – Location of Knowledge – Knowledge in People, Knowledge in Artifacts, Knowledge in Organizational Entities, Knowledge Management Assessment – Types of Assessment, Importance of KM Assessment.

UNIT - V: Knowledge Management Solutions

Knowledge Management Processes – Discovery,

Capture, Sharing, Mechanisms, Technologies, Knowledge Management Approaches – Hansen-Earl’s Seven Schools of Knowledge Management, Alversson and Karreman’s knowledge management, Knowledge Management Infrastructure, Organizational Impacts of Knowledge Management – on People, on Processes, on Products, on Organizational Performance.

Suggested Readings:

• Lance A Berger, Dorothy R Berger, The Talent Management Handbook, 2e, TMH, 2008
• Irma Becerra-Fernandez, Avelino Gonzalez, Rajiv Sabherwal, Knowledge Management: Challenges, Solutions, and Technologies, Pearson, 2009
• Sudhir Warier, Knowledge Management, Vikas, 2004.
• Ravinder Shukla, Talent Management: Process of Developing and Integrating Skilled Workers, Global India Publications, 2009.
• Marshall Goldsmith, Louis Carter, Best Practices in Talent Management: How the World's Leading Corporations, Wiley ,2010.
• Hugh Scullion, David G. Collings, Global Talent Management, Routledge, 2011.