JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

Course Objectives:

• To enable understanding of importance of cross culture in conduct of business.
• To elucidate various aspects in reconciling cultural dilemmas, culture and styles of management.
• To explain culture and corporate structures.
• To elucidate on the importance of business communication across cultures.
• To highlight the importance of Working with International teams.

Course Outcomes

Students will be able to

• Understand the importance of the influence of national culture on business culture.
• Learn about value orientations and dimensions.
• Assess culture and leadership, culture and strategy, cultural change in organizations.
• Understand cross cultural team management.
• Learn the aspects of working with international teams and multiple cultures and management of conflicts

UNIT - I: Introduction

Determinants of Culture, Facets of Culture, Levels of Culture, National Cultural

Dimensions in the Business Context, The Influence of National Culture on Business Culture. Business Cultures: East and West.

UNIT - II: Cultural Dimensions and Dilemmas

Value Orientations and Dimensions, Reconciling

Cultural Dilemmas, Culture and Styles of Management: Management Tasks and Cultural Values.

UNIT - III: Culture and Organizations

Culture and Corporate Structures, Culture and Leadership,

Culture and Strategy, Cultural Change in Organizations, Culture and Marketing, Cultural Diversity.

UNIT - IV: Culture and Communications

Business Communication across Cultures, Barriers to

Intercultural Communication, Negotiating Internationally.

UNIT - V: Cross Cultural Team Management

Working with International Teams, Group Processes

During International Encounters, Conflicts and Cultural Difference, Understanding and Dealing with Conflicts, Developing Intercultural Relationships.

Suggested Readings:

• Marie-Joelle Browaeys, Roger Price: Understanding Cross-Cultural Management, Pearson, 4e, 2019.
• David C.Thomas: Cross Cultural Management, Sage Publications, 4e, 2017.
• Nigel Holdon, Cross Cultural Management: Knowledge Management Perspective, Pentice Hall, 2012.
• Parissa Haghirian: Multinational and Cross-Cultural Management, Routledge, 2012.
• Richard Mead: International Management-Cross cultural Dimension, 3/e, Blackwell, 2015.
• Jerome Dumetz, Cross-cultural Management Textbook: Lessons from the world leading experts in cross-cultural management, Create Space Independent Publishing Platform; Student edition (September 5, 2012), Oakland, USA.  12 MBA SEMESTER - I