JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

IT PROJECT MANAGEMENT

M.Tech I Year I Semester (R22)

Pre-requisites:

  • 1. A course on “Software Engineering”

Course Objectives

Knowledge on fundamental concepts of scope, time, quality of information

technology project management.

Course Outcomes:

  • 1. Understand the fundamentals of project management and information technology context
  • 2. Analyze project integration management
  • 3. Understand the significance of project scope and time management
  • 4. Discuss the importance of project quality management

UNIT - I

Introduction to Project Management: Introduction, What Is a Project, Program and Project Portfolio Management, The Role of the Project Manager, The Project Management Profession. The Project Management and Information Technology Context: A Systems View of Project Management, Understanding Organizations, Stakeholder Management, Project Phases and the Project Life Cycle, The Context of Information Technology Projects, Recent Trends Affecting Information Technology Project Management.

UNIT - II

Project Integration Management: What Is Project Integration Management? Strategic Planning and Project Selection, Developing a Project Charter, Developing a Project Management Plan, Directing and Managing Project Execution, Monitoring and Controlling Project Work, Performing Integrated Change Control, Closing Projects or Phases, Using Software to Assist in Project Integration Management.

UNIT - III

Project Scope Management: What Is Project Scope Management? Collecting Requirements, Defining Scope, Creating the Work Breakdown Structure, Verifying Scope, Controlling Scope Project Time Management: The Importance of Project Schedules, Defining Activities, Sequencing Activities, Estimating Activity Resources, Estimating Activity Durations, Developing the Schedule, Controlling the Schedule, Using Software to Assist in Project Time Management.

UNIT - IV

Project Cost Management: The Importance of Project Cost Management, Basic Principles of Cost Management, Planning Cost Management, Estimating Costs, Determining the Budget, Controlling Costs Using Project, Management Software to Assist in Project Cost Management, Considerations for Agile/Adaptive Environments. Project Quality Management: The Importance of Project Quality Management, What Is Project Quality Management? Planning Quality, Performing Quality Assurance, Performing Quality Control, Modern Quality Management, Improving Information Technology Project Quality, Using Software to Assist in Project Quality Management

UNIT - V

Project Resource Management: The Importance of Resource Management, What Is Project Resource Management? Keys to Managing and Leading People, Motivation Theories, Developing the Resource Management Plan and Team Charter, Estimating Activity Resources, Developing the Project

Team, Managing the Project Team, Controlling Resources, Using Software to Assist in Resource Management, Considerations for Agile/Adaptive Environments Project Risk Management: The Importance of Project Risk Management, Planning Risk Management, Common Sources of Risk on IT Projects, Identifying Risks, Performing Qualitative Risk Analysis, Performing Quantitative Risk Analysis, Planning Risk Responses, Implementing Risk Responses, Monitoring Risks, Using Software to Assist in Project Risk Management, Considerations for Agile/Adaptive Environments

TEXT BOOK:

  • 1. Kathy Schwalbe, information Technology Project Management, 8th edition

REFERENCES:

  • 1. Software Project Management, Bob Hughes and Mike Cotterell: Tata McGraw-Hill Edition.
  • 2. Software Project Management, Joel Henry, Pearson Education.
  • 3. Software Project Management in practice, Pankaj Jalote, Pearson Education. 2005 WEB AND SOCIAL MEDIA ANALYTICS (Professional Elective - II) M.Tech WT/IT I Year I Sem. L T P C 3 0 0 3

Course Objectives

Exposure to various web and social media analytic techniques.

Course Outcomes:

  • 1. Knowledge on decision support systems
  • 2. Apply natural language processing concepts on text analytics
  • 3. Understand sentiment analysis
  • 4. Knowledge on search engine optimization and web analytics

UNIT - I

Introduction: Definition, Process, Key terms: Site references, Keywords and Key phrases; building block terms: Visit characterization terms, Content characterization terms, Conversion metrics; Categories: Offsite web, On site web; Web analytics platform, Web analytics evolution, Need for web analytics, Advantages, Limitations. Data Collection: Click stream Data: Web logs, Web Beacons, JavaScript tags, Packet Sniffing; Outcomes Data: E-commerce, Lead generation, Brand/Advocacy and Support; Research data: Mindset, Organizational structure, Timing; Competitive Data: Panel-Based measurement, ISP-based measurement, Search Engine data.

UNIT - II

Web Metrics: Common metrics: Hits, Page views, Visits, Unique visitors, Unique page views, Bounce, Bounce rate, Page/visit, Average time on site, New visits; Optimization (e-commerce, non e-commerce sites): Improving bounce rates, Optimizing adwords campaigns; Real time report, Audience report, Traffic source report, Custom campaigns, Content report, Google analytics, Introduction to KPI, characteristics, Need for KPI, Perspective of KPI, Uses of KPI. Relevant Technologies: Internet & TCP/IP, Client / Server Computing, HTTP (Hypertext Transfer Protocol), Server Log Files & Cookies, Web Bugs.

UNIT - III

Introduction to Social Media Analytics (SMA): Social media landscape, Need for SMA; SMA in Small organizations; SMA in large organizations; Application of SMA in different areas Network fundamentals and models: The social networks perspective - nodes, ties and influencers, Social network and web data and methods. Graphs and Matrices- Basic measures for individuals and networks. Information visualization

UNIT - IV

Making connections: Link analysis. Random graphs and network evolution. Social contexts: Affiliation and identity. Web analytics tools and techniques: Click stream analysis, A/B testing, online surveys, Use of Google Analytics; Web crawling and Indexing; Natural Language Processing Techniques for Micro-text Analysis

UNIT - V

Facebook Analytics: Introduction, parameters, demographics. Analyzing page audience. Reach and Engagement analysis. Post-performance on FB, Use of Facebook Business Manager; Social campaigns. Measuring and Analyzing social campaigns, defining goals and evaluating outcomes, Network Analysis. (LinkedIn, Instagram, YouTube Twitter etc.

TEXT BOOKS:

  • 1. Clifton B., Advanced Web Metrics with Google Analytics, Wiley Publishing, Inc.2nd ed.
  • 2. Mathew Ganis, Avinash Koihrkar Social Media Analytics IBM Press 2015 / 1st

REFERENCES:

  • 1. Jim Sterne Social Media Metrics Wiley Latest
  • 2. Oliver Blanchard Social Media ROI Que Publishing Latest
  • 3. Marshall Sponder, Gorah F. Khan Digital Analytics for Marketing Routledge 2017 / 1st
  • 4. Marshall Sponder Social Media Analytics McGraw Hill Latest
  • 5. Kaushik A., Web Analytics 2.0, The Art of Online Accountability and Science of Customer Centricity, Wiley Publishing, Inc. 1st ed.
  • 6. Sterne J., Web Metrics: Proven methods for measuring web site success, John Wiley and Sons

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