JNTU
JNTU B.Tech III INDUSTRIAL MANAGEMENT Previous Question Paper (August - 2022 - R18)
Answer any five questions. All questions carry equal marks.
Main
Differentiate between Herzberg’s Need Hierarchy and Maslow’s Need Hierarchy. Explain.
Answer
Maslow’s Hierarchy of Needs and Herzberg’s Two-Factor Theory are both content theories of motivation, but they differ in their focus and application:
| Feature | Maslow’s Hierarchy | Herzberg’s Two-Factor Theory |
|---|---|---|
| Focus | Human needs in general. | Workplace motivation and job satisfaction. |
| Structure | Five levels: Physiological, Safety, Social, Esteem, and Self-Actualization. | Two categories: Hygiene factors and Motivators. |
| Motivation | All needs can act as motivators if they are unsatisfied. | Only motivators (growth, achievement) lead to satisfaction; hygiene factors only prevent dissatisfaction. |
| Application | Broad, applicable to all human behavior. | Specific to organizational management and job design. |
Maslow suggests that as lower-level needs are satisfied, higher-level needs emerge. Herzberg argues that the absence of hygiene factors (like salary or working conditions) leads to dissatisfaction, but their presence does not necessarily create motivation; true motivation requires intrinsic factors like recognition and responsibility.
What are the various factors which act as barriers to effective planning?
Answer
Effective planning is often hindered by several internal and external factors:
- Rapidly Changing Environment: Unpredictable shifts in technology, market trends, or government policies make long-term plans obsolete.
- Inaccurate Information: Planning relies on data; if the underlying data is incomplete, outdated, or biased, the resulting plan will be ineffective.
- Resistance to Change: Employees and management may prefer the status quo, leading to psychological barriers that prevent the adoption of new plans.
- Time and Cost Constraints: Detailed planning is expensive and time-consuming; organizations may rush the process, leading to superficial or flawed strategies.
- Lack of Coordination: If different departments do not communicate or share goals, plans become fragmented and conflicting.
- Rigidity: Over-reliance on rigid plans prevents the flexibility needed to respond to unforeseen opportunities or crises.
- Managerial Bias: Personal prejudices or limited vision of planners can narrow the scope of the plan and ignore critical alternatives.
Explain the Taylor’s scientific management theory in brief.
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Discuss the leadership styles with illustrations.
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Explain span of control and types of spans present in an organization structure.
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Explain briefly line and organization structure of any manufacturing organization.
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Explain briefly cellular organization and virtual organization.
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Explain briefly lean and flat organization structure and discuss its advantage and disadvantages.
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Discuss briefly phase value analysis and explain Fast diagram.
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Explain the urban and rural sties comparison based on plant location.
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What are the different types of values? Explain each of them.
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What is the difference between batch and mass production? Explain with example.
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Explain briefly the objectives of the method study. Explain the steps involved.
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What is the importance of work measurement? Explain with example.
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What is standard costing? How does it help in keeping the cost within control?
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What do you mean by PERT and CPM? What are their uses in managerial planning and control?
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