JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD B. Pharmacy I Year COMMUNICATION SKILLS Previous Question Paper (April - 2023 - R17)

B. Pharmacy | I Year | I-I | R17 | April - 2023

Answer PaperPaper Code: 241AEMaximum Marks: 75Time: 3 hours

Note: i) Question paper consists of Part A, Part B. ii) Part A is compulsory, which carries 25 marks. In Part A, answer all questions. iii) In Part B, Answer any one question from each unit. Each question carries 10 marks and may have a, b as sub questions.

PART A

125 marks
a

What are the different types of barriers to communication?

2 marks

Answer

The primary types of barriers to communication include physical, semantic (linguistic), psychological, interpersonal, and organizational barriers.

b

How do interpersonal barriers affect communication?

3 marks

Answer

Interpersonal barriers arise from the relationship between the sender and receiver. They affect communication by creating distrust, prejudice, or poor rapport, which leads to selective perception, emotional biases, and defensive behavior. This prevents the receiver from interpreting the message objectively, often resulting in conflict or misunderstanding.

c

What is systematic communication style? Give an example from real life to strengthen your definition.

2 marks

Answer

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d

What are the differences between direct and spirited communication styles?

3 marks

Answer

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e

What are some factors that can make listening in difficult situations challenging?

2 marks

Answer

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f

List three barriers to effective listening and provide an example of each.

3 marks

Answer

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g

What is the purpose of an interview?

2 marks

Answer

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h

What are some tips for dealing with nervousness during an interview?

3 marks

Answer

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i

What are some challenges people may face in participating in a group discussion?

2 marks

Answer

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j

What is the difference between a debate and a group discussion? Explain.

3 marks

Answer

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PART B

210 marks
a

Describe the communication process and discuss the role of each component in successful communication.

5 marks

Answer

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b

Evaluate the role of culture and language in communication and explain how they can act as barriers or facilitators.

5 marks

Answer

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OR
310 marks
a

Discuss the importance of effective communication in personal and professional life.

5 marks

Answer

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b

Discuss the role of past experiences, prejudices and feelings in shaping our perspective and its impact on communication.

5 marks

Answer

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410 marks
a

Evaluate the importance of direct communication style and its impact on communication.

5 marks

Answer

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b

Compare and contrast face-to-face communication with other forms of communication and evaluate its effectiveness.

5 marks

Answer

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OR
510 marks
a

Compare and contrast the different communication styles and their impact on communication.

5 marks

Answer

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b

Examine the role of non-verbal communication in effective communication and discuss the different types of non-verbal communication.

5 marks

Answer

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610 marks
a

Create a list of strategies for improving active listening skills.

5 marks

Answer

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b

Develop a persuasive argument for the importance of effective written communication in business.

5 marks

Answer

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OR
710 marks
a

Evaluate the effectiveness of written communication in conveying complex information.

5 marks

Answer

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b

Design a training program for improving active listening skills in a team.

5 marks

Answer

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810 marks
a

Synthesize the key elements of a successful interview.

5 marks

Answer

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b

Create a proposal for implementing an interview training program in a company.

5 marks

Answer

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OR
910 marks
a

Evaluate the importance of body language during an interview.

5 marks

Answer

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b

Design a presentation on a complex topic using effective techniques of delivery.

5 marks

Answer

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1010 marks
a

Evaluate the ethical implications of dominating a group discussion.

5 marks

Answer

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b

Analyze the limitations of using group discussions as a tool for problem-solving in cross-functional teams.

5 marks

Answer

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OR
1110 marks
a

Create a list of strategies for facilitating a productive group discussion.

5 marks

Answer

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b

Develop a plan for assessing the effectiveness of a group discussion program in a company or organization.

5 marks

Answer

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About this paper

This page contains the question paper of COMMUNICATION SKILLS from JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD for B. Pharmacy I Year I-I, April - 2023, R17.

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