JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD B.Pharmacy I Year COMMUNICATION SKILLS Previous Question Paper (September/October - 2023 - R17)
Note: i) Question paper consists of Part A, Part B. ii) Part A is compulsory, which carries 25 marks. In Part A, answer all questions. iii) In Part B, Answer any one question from each unit. Each question carries 10 marks and may have a, b as sub questions.
Part A
(25 Marks)
Write a paragraph on the Myths and Realities of Communication.
Answer
A common myth is that communication is merely the transmission of information, implying that if a message is sent, it is automatically understood. In reality, communication is a complex, two-way process requiring active engagement and feedback to ensure the receiver interprets the message as intended. Another myth is that more communication is always better; however, effective communication relies on clarity and purpose rather than volume.
What are the barriers to effective communication?
Answer
Barriers to effective communication include: 1) Physical barriers like noise or distance; 2) Semantic barriers arising from jargon or ambiguous language; 3) Psychological barriers such as prejudice, stress, or lack of attention; and 4) Cultural barriers involving differences in norms, values, or non-verbal cues.
What are the things to be followed in Face to Face Communication?
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What are the distinct features of ‘Informal Conversation’ and ‘Formal Expression’? Explain with examples.
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How do you develop listening skills?
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Write short notes on speaking techniques.
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Interpersonal chemistry is very important in interviews. Do you agree with this statement? Elaborate.
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Write synonyms of the following words: (i) Brevity (ii) Congenial (iii) outstanding (iv) trustworthy (v) Reconciliation (vi) exaggeration
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What are the barriers to listening?
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Write a note on the etiquette to be followed in a GD.
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Part B
(50 Marks)
Do you feel that electronics means communication is always advantages over the traditional means? Explain your answer with suitable examples.
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Language is a part of communication, but all communication is not language. Give an account of the features and functions of language as well as communication.
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Have you ever experienced any communication barrier in understanding people or situations? How can we eliminate communication barriers, so that we can speak and understand better?
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Fill in the blanks with suitable form of the verb given in brackets. (i) When I met him last, he learned French for ten months. (ii) David has been working in this office for the last ten years. (iii) Sita was cooking when we visited her house. (iv) Earth moves round the sun. (v) John has gone to school.
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“Planning a presentation involves defining the purpose, analyzing the audience, occasion and choosing a suitable title.” Explain.
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Write a job application along with your resume for the post of a ‘Junior Pharmacist’ responding to an advertisement in a daily.
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You cannot project a positive professional image during a job interview by being nervous, argumentative and rigid”. Elucidate.
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Write notes on the difference between writing a letter and email messages.
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Describe the significance of job interviews today. Explain in brief the strategies to deal with loaded and open questions.
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Correct the following sentences: a) The ladies of this town have launched a vigorous literacy drive. b) The old man in the office with a long beard has just married. c) I saw the whole scene myself. d) They have not spoken to each other for two weeks. e) Last month I went to Mumbai for attending a conference. f) This flat is not advertised for sale but for rent. g) He usually reaches his office sharp at 9am. h) The meeting will be held between 2pm and 4pm. i) You are joking, aren't you? j) She is the younger of two sisters.
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Assume that you are the Financial Manager of a Public Limited Company, which has recently computerized its accounting procedure. Discuss the procedure adopted, problems faced and the advantages accrued from computerization with your colleagues.
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You are the manufacturer of a popular brand of cell phones. Your selling agent in Hyderabad has not been giving you any encouragement to promote your business. Give some constructive suggestions to enable him to push the sales of your product.
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