Jawaharlal Nehru Technological University Hyderabad
Jawaharlal Nehru Technological University Hyderabad MCA 2019 ORGANIZATION STRUCTURE AND PERSONNEL MANAGEMENT Previous Question Paper (December - 2019 - R13)
Note: This question paper contains two parts A and B. Part A is compulsory which carries 20 marks. Answer all questions in Part A. Part B consists of 5 Units. Answer any one full question from each unit. Each question carries 8 marks and may have a, b, c as sub questions.
Part A
What is meant by span of control?
Answer
Span of control refers to the number of subordinates that a single manager or supervisor can effectively direct, coordinate, and control. It determines the shape of the organizational structure: a wide span results in a flat organization with fewer management levels, while a narrow span leads to a tall organization with many hierarchical levels.
Distinguish between line and staff function and bring out its significance.
Answer
Line functions are directly responsible for achieving the primary objectives of the organization, such as production or sales. Staff functions provide specialized advice, support, and service to line managers, such as HR, legal, or accounting departments. The significance lies in balancing authority and expertise; line managers hold the decision-making power, while staff personnel provide the technical knowledge necessary for informed decision-making, ensuring organizational efficiency.
Distinguish between Training and Development.
Answer
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What is the significance of strategic Management?
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What are the reasons for ‘communication distortion’?
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Part B
Explain in brief on Hawthorne experiments of Elton mayo on Human relations.
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What are the contributions of FW Taylor for the development of Management thought?
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Narrate the duties and responsibilities of the personnel Manager.
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Explain the position of personnel Department in the organization and also explain the changing concept of personnel management in India.
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Discuss the use benefits, problems and limitations of manpower planning.
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Explain the objectives of policies of planning and organizing the Training Department.
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What do you understand by ‘Core Competence’? How can it be achieved? What are its benefits?
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How can ‘SWOT Analysis’ be conducted by an educational institution?
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Discuss in brief on the importance of communication and also throw light on inter personnel communication.
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How do you make use of Communication in organization? What are the normal barriers in communication?
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