JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD MCA 2020 ORGANIZATION STRUCTURE AND PERSONNEL MANAGEMENT Previous Question Paper (October - 2020 - R13)

MCA | 2020 | II | R13 | October - 2020

Answer PaperPaper Code: 812AHMaximum Marks: 60Time: 2 Hours

Answer any five questions. All questions carry equal marks.

Main

112 marks
a

Discuss different classical theories of the organization.

6 marks

Answer

Classical organization theories focus on formal structure, efficiency, and the hierarchy of authority. The three primary theories are:

  1. Scientific Management: Developed by Frederick Taylor, this theory emphasizes the 'one best way' to perform tasks through time and motion studies, standardization of tools, and financial incentives to maximize productivity.
  2. Administrative Theory: Proposed by Henri Fayol, this approach identifies the functions of management (planning, organizing, commanding, coordinating, and controlling) and establishes 14 principles of management, such as unity of command and scalar chain, to create an efficient organizational structure.
  3. Bureaucratic Theory: Formulated by Max Weber, this theory advocates for a highly structured, formal organization based on rational-legal authority. Key features include clear hierarchy, formal rules and regulations, impersonality in decision-making, and division of labor based on technical competence.
b

Explain the concept of Division of labour.

6 marks

Answer

Division of labour, also known as work specialization, is the process of breaking down a complex task or production process into smaller, specialized components assigned to different individuals. This concept is foundational to organizational efficiency and productivity.

Key aspects include:

  • Increased Efficiency: By focusing on a narrow set of tasks, employees develop greater proficiency, speed, and skill, leading to higher output per unit of time.
  • Standardization: It allows for the standardization of tools and procedures, making it easier to train workers and maintain consistent quality.
  • Economic Benefits: It enables the use of specialized machinery and reduces the time lost in switching between different types of tasks.

However, excessive division of labour can lead to monotony, reduced job satisfaction, and a lack of holistic understanding of the organizational goals, which may eventually hinder innovation and flexibility.

2

What is formal organization and explain the limitations of formal organization?

12 marks

Answer

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3

Define personal function in organization and explain its principles and policies.

12 marks

Answer

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4

Illustrate the changing concept of personnel management in India.

12 marks

Answer

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5

Explain the following concept

12 marks
a

Job Description

6 marks

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b

Job Specification

6 marks

Answer

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6

Explain different techniques of the On and Off the job training.

12 marks

Answer

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712 marks
a

Identify different phases of planning in strategic management

6 marks

Answer

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b

Discuss the concept of core competence capability of organization learning.

6 marks

Answer

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8

Discuss the role of information technology in communication and brief on barriers of communication.

12 marks

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About this paper

This page contains the solved question paper with answers of ORGANIZATION STRUCTURE AND PERSONNEL MANAGEMENT from JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD for MCA 2020 II, October - 2020, R13.

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